Frequently asked questions

Helpful answers before you get in touch.

Practical answers to common questions about booking, facilities and using the Hub.

How do I find out about availability and book?

The easiest and quickest way to view up to date availability is to start with our availability page, which then links you through to the live booking system when you are ready. If you still need help, please email bookings@flaxbourtonhub.org.

What is the capacity of hall?

Up to 200 people are permitted in the hall, or around 140 when tables and chairs are used. Please note that you are responsible for the safety of your guests for the duration of your hire. You can also read our sound and lighting guide.

What are the dimensions of the hall?

Please see the layout and outdoor spaces guide for a simpler summary, or download the floor plan PDF from that page.

Can I play music in the hall?

You are very welcome to play music in the hall until 11pm. Please note that you are responsible for the safety of your guests for the duration of your hire. We have a sound system installed in the hall which you are welcome to use. You can read the sound and lighting guide here.

Do you have speakers/a sound system?

Yes. There is a permanent sound and lighting setup included with your hire charge. It can be linked to via Bluetooth, headphone jack or XLR, and you can also plug in a mixing desk. Read the sound and lighting guide for the basics.

Do you have kitchen facilities?

Yes. You can now see the main kitchen equipment, stock and housekeeping notes in the hall facilities and equipment guide.

What kitchen crockery/utensils/glasses are available?

The main crockery, glassware and serving stock are listed in the hall facilities and equipment guide. If you need stored items, please request them in advance.

How many tables and chairs are available to use?

There are 14 trestle tables in the main hall store and 45 chairs kept in the hall, with extra chairs and round tables available from storage when requested in advance. See the hall facilities and equipment guide for more detail.

Do you have a bar?

We do not have a bar. If you wish to sell alcohol on the premises you will need to apply for a temporary events licence from North Somerset Council.

Can I use the outside space?

Outdoor areas around the Hub are not available for private hire. The parish council does not permit those spaces to be hired for parties or general event use. The football pitch is only available to properly organised teams registered with a recognised sporting association, and only for matches or training. See the layout and outdoor spaces guide.

Can I view the hall? Yes!

By arrangement - please contact bookings@flaxbourtonhub.org to enquire.

Can I have a bouncy castle in the hall?

Yes. Please note that you are responsible for the safety of your guests for the duration of your hire.

Do you have rubbish/recycling facilities?

Unfortunately not. All hirers must remove all rubbish and recycling at the end of their hire.

Is there WIFI?

Yes! The login and password information will be provided on confirmation of your booking. Please note that the hub is in a rural location and the WIFI is not as fast as you may be used to. It is suitable for general browsing and emails but not for streaming or gaming. We are actively seeking funds to upgrade our WIFI. Please check back for updates.

Do you have a projector/screen to hire?

We do not currently have this facility available but are actively seeking funds to purchase one. Please check back for updates. In the meantime, you are welcome to bring your own equipment and use our sound system to play sound through the hall speakers. Please note that you are responsible for the safety of your guests for the duration of your hire.